FAQ
How do I check the shipping status of my order?
To inquire about the status of your order, please click on Track Your Order link on website.
What if I want to return or replace my order after I have received it?
To return or replace your order you should inform us with a valid reason within 15 days of purchase. You will need to follow the complete process of returns and replace method. To know more about Returns and replace take a brief look at Returns and replace policy of Babe Theory
What are your delivery charges?
Free on the shopping of 2000 or above. 200 Delivery charges all across Pakistan if you shop below 2000.
What is delivery time?
We are trying our best to dispatch the products as soon as possible but average transit days are 3-5 days.
Delivery times same for all parts of the country?
To inquire about the status of your order, please click on Track Your Order link on website.
The time varies from city to city e.g.;
- Lahore 1 to 2 days
- Islamabad 2 to 4 days
- Karachi 4 to 8 days.
How reliable is your delivery service method?
We deliver through different courier companies to ship all orders safely at your doorstep.
What if my order is lost or damaged?
It is well ensured that your order will not be lost or damaged. However if such instance takes place you will receive a full refund on your order. We take complete responsibility of such matters.
When will I receive my order?
Please note that orders may take up to 3 full business days to process in our warehouse before shipping. Therefore, orders with standard shipping may take from 4 to 8 business days to arrive. For more information visit our delivery services policy.
Do you have limits on how much product I can order?
No, there is no limit.
How can I update my order?
Once an order has begun processing, we are unable to make any changes to it. This includes updates to shipping information as well as product selections. Please be sure to carefully review your order before submitting it.
How can I cancel an order?
Call customer service immediately at +92 320 4127081. Please note we ship orders as quickly as possible and cannot guarantee cancellation.
Do You Ship Internationally?
Currently we are shipping in Pakistan only.
What do I do if tracking says my package was delivered, but I never was received it?
Please contact customer service +92 320 4127081
Why is my order incomplete?
Items missing from your order may have been out of stock. If a product has a price of 0.00 on your final invoice, it was unavailable during order fulfillment and you were not charged for it. Please contact customer service +92 320 4127081 with any further questions about your purchase.